New Arrivals Today's Offers Wishlist Checkout About Contact
Free shipping for all orders of 999
Store Location Sign Up Login
Call Us Now: +(91) 432-436-7674
Your cart,
₹0.00
Get 30% Discount Now SALE

Credit/Debit Cards

Visa, MasterCard, RuPay, American Express

100% Secure

Net Banking

All Major Indian Banks

Instant

UPI

Google Pay, PhonePe, Paytm, BHIM

Fastest

Wallets

Paytm, PhonePe, Amazon Pay

Instant

Cash on Delivery

Pay when you receive

₹30 Charge

Gift Cards

Use Alfath Gift Cards

Instant

100% Secure Payments

All transactions are protected with 256-bit SSL encryption. We do not store your credit card details.

SSL Secure PCI DSS Compliant Fraud Protection

1. Accepted Payment Methods

Credit/Debit Cards

  • Visa
  • MasterCard
  • RuPay
  • American Express

Processing: 2-3 seconds

Net Banking

  • State Bank of India
  • HDFC Bank
  • ICICI Bank
  • Axis Bank
  • All other major banks

Processing: 5-10 seconds

UPI Payments

  • Google Pay
  • PhonePe
  • Paytm UPI
  • BHIM
  • Any UPI ID

Processing: Instant

2. Cash on Delivery (COD)

COD Terms & Conditions

  • Available for orders up to ₹5,000
  • ₹30 COD charge applies
  • Exact change required
  • ID proof mandatory for high-value orders
  • Not available for all PIN codes
  • Maximum 2 COD orders per week per customer

COD Limits

₹2,000

First Order Limit

₹5,000

Maximum Order Value

₹30

Service Charge

Note: COD service may be temporarily suspended for customers with previous failed delivery attempts or payment issues.

3. Payment Security

SSL Encryption

256-bit SSL encryption protects all transactions

PCI DSS Compliance

We comply with Payment Card Industry Data Security Standards

3D Secure

Additional security layer for card transactions

No Card Storage

We do not store your credit/debit card details

Security Tips for Customers

  • Never share your OTP, PIN, or password with anyone
  • Verify website URL starts with "https://"
  • Look for padlock symbol in address bar
  • Keep your antivirus software updated
  • Use strong passwords for your account

4. Failed Payments & Refunds

Failed Payments

If payment fails but amount is deducted:

  • Amount will be refunded within 7-10 business days
  • Contact your bank if refund not received
  • Try alternative payment method
  • Contact support if issue persists

Pending Payments

Payment may show as pending due to:

  • Bank processing delays
  • UPI transaction verification
  • Technical issues
  • Insufficient funds

Wait 15-30 minutes before retrying

Refund Timeline

Credit/Debit Cards 5-7 business days
Net Banking 3-5 business days
UPI/Wallets 24-48 hours

5. Restricted Payments

International Cards

International credit/debit cards are not accepted

Multiple Payment Methods

Cannot split payment across multiple methods

Pre-paid Orders

Cannot change payment method after order placement

Third-Party Payments

Payments must be made by account holder only

6. Gift Cards & Vouchers

Gift Card Terms

  • Valid for 1 year from date of purchase
  • Cannot be redeemed for cash
  • Can be used for multiple orders
  • Non-transferable
  • Balance cannot be combined with other gift cards
  • Lost/stolen cards cannot be replaced

How to Use Gift Cards

1

Add items to cart

2

Proceed to checkout

3

Enter gift card code

4

Apply and complete order

7. Frequently Asked Questions

Yes, absolutely. We use 256-bit SSL encryption and are PCI DSS compliant. We do not store your card details on our servers.

Common reasons: insufficient funds, incorrect card details, expired card, bank security restrictions, or technical issues. Contact your bank for specific details.

No, we do not support split payments. You must use one payment method per order.

You will receive an order confirmation email and SMS. You can also check order status in your account.

Cash on Delivery orders have a ₹30 service charge, which is added to your order total.

8. Payment Support

Phone Support

+91 8076118066

Mon-Sat: 9AM-6PM IST

Email Support

payments@alfath.in

Response within 4 hours

Live Chat

Available on website

10AM-7PM IST

For Faster Resolution

  • Have your order number ready
  • Keep payment receipt/screenshot
  • Note transaction ID if available
  • Check spam folder for confirmation

Our Payment Partners

Razorpay
Paytm
PhonePe
Google Pay
Amazon Pay

This payment policy is subject to change. Check this page for updates. For payment-related issues, contact our support team.